1. What areas do you serve?
Our initial cleaning custom services are available exclusively for properties located within the European region.
2. What type of services do you offer?
We specialize in bespoke initial cleaning custom services designed for private homes, commercial properties, and newly renovated spaces. Each project is tailored specifically to the layout, condition, and requirements of the individual property.
3. How do I request a custom service?
You can submit your property details and service preferences through our website inquiry channels. Our team will review your specifications, establish a customized operational scope, and provide details for your booking.
4. How is my booking confirmed?
A service reservation is officially confirmed once the agreed initial custom deposit is received and you receive a formal booking confirmation via email.
5. What is the initial custom deposit for?
The deposit secures your dedicated operational timeslot and ensures that resources are allocated specifically for your property’s scheduled service date.
6. Can I reschedule or cancel my booking?
Yes. Requests to modify or cancel a booking must be submitted in writing at least 48 hours prior to the scheduled service time. Please refer to our Refund & Cancellation Policy for full details regarding eligibility.
7. What needs to be available on the day of the service?
To ensure complete service execution, the property must be safely accessible, with functional electricity and running water available throughout the scheduled timeframe.
8. How can I contact customer support?
For any service inquiries, booking adjustments, or deposit questions, please email us directly at:
- Email: [email protected]