1. Service Scope & Execution Overview
getsetgamesinc provides specialized initial cleaning custom services exclusively across the European region. As our offerings consist entirely of tailored on-site cleaning arrangements, no physical goods, packages, or inventory items are shipped. This policy outlines the procedures governing service scheduling, resource allocation, and initial deposit fulfillment.
2. Custom Booking & Deposit Confirmation
- Service Assessment: Every service arrangement begins with an evaluation of the client’s property details, surface requirements, and preferred operational timeframe.
- Deposit Requirement: Service timeslots and operational capacity are reserved upon the successful payment of a custom service deposit.
- Written Confirmation: Once the deposit is received, a formal booking confirmation containing the agreed service date, time window, and scope summary will be sent to the email address provided during checkout.
3. Operational Readiness & Property Access
To ensure the timely and effective execution of the custom service on the scheduled date, the client agrees to the following conditions:
- Property Access: Unimpeded, safe access to the designated property must be provided to the service personnel at the scheduled arrival time.
- Essential Utilities: Functional electricity and running water must be available at the location to facilitate the execution of the agreed service scope.
- Accurate Property Details: Service timing and resource planning are based on client-provided specifications. Significant discrepancies in property condition or layout may require operational adjustments.
4. Rescheduling & Schedule Modifications
- Notice Period: If you need to adjust your confirmed service date or time, written notice must be sent to [email protected] at least 48 hours prior to the scheduled appointment.
- Accommodation: We will make reasonable commercial efforts to accommodate request changes based on operational availability across our regional service schedules.
5. Service Completion & Final Verification
Upon completion of the tailored cleaning scope on the scheduled day, the primary client or an authorized representative is encouraged to inspect the premises to confirm that the agreed service parameters have been fulfilled. Any specific concerns regarding the executed scope should be raised immediately with the support team.
6. Contact Channel
For any inquiries or updates regarding your scheduled service booking, please contact us directly via:
- Email: [email protected]